Returns & Exchanges
At Plantlife, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items. If your new greenery or garden accessories aren't a perfect fit, we are here to help with a simple and transparent return process.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing